Outsourced processing contract renewal
This UK Credit Card Issuer uses the services of a Third Party processor to deliver core card processing services. The contract for these services was due for renewal and the Bank wanted to carry out a competitive tender process in order to achieve the best commercial and financial proposition.
Key objectives
- Complete a commercial review of potential suppliers
- Obtain the best achievable offer from the incumbent supplier
- Understand clearly the options and impact of changing suppliers
- Minimal impact to BAU activities and resources
- Completed within realistic timeframe whilst also maintaining competitive environment
The challenge
- Complete a comprehensive review of the market place and obtain accurate perspectives on potential alternative suppliers
- Construct, issue and assess a full Request For Proposal from a range of potential vendors (as well as from the incumbent supplier)
- Negotiate and obtain the best commercial and financial terms available
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“Aledro provided the Bank with industry perspective, RFP templates and assessment criteria, in a timely and cost efficient manner”
David Underwood,
IT and Operations Director
Vanquis Bank
Core competences
- Credit Card Processing Subject Matter Expertise
- UK Card Industry Expertise
- Vendor Management
- RFP Construction and Process Management
- Negotiating Skills
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